[wp-trac] [WordPress Trac] #54218: Introduce a way to communicate incoming UI updates to users

WordPress Trac noreply at wordpress.org
Mon Oct 4 17:28:04 UTC 2021


#54218: Introduce a way to communicate incoming UI updates to users
---------------------------+-----------------------------------------------
 Reporter:  andraganescu   |      Owner:  (none)
     Type:  feature        |     Status:  new
  request                  |
 Priority:  normal         |  Milestone:  Awaiting Review
Component:  General        |    Version:
 Severity:  normal         |   Keywords:  needs-design-feedback 2nd-opinion
  Focuses:                 |
---------------------------+-----------------------------------------------
 We are introducing more and more updates to WordPress. While developers
 have various channels to get updated on incoming changes, the users find
 themselves surprised by a new feature. After an update, which now is
 silent and just happens automatically, a user can find their workflow
 completely disrupted out of the blue.

 What if we had a system where we introduced the news of incoming UI
 updates to users? We would communicate only on thise updates that are
 definitely going to land in the upcoming release.

 An idea is adding a dashboard widget, so the message can be coming via
 some API on wordpress.org website, and link the message to some page where
 we explain the changes, ways to opt out, how to test today and so on.

 Of course for strictly controlled environments this could be filtered out
 and disabled.

 This is a light approach. There is a more complex route as well, where we
 try to introduce UI updates in dot versions, silently launching them and
 inviting users to "switch" to the new feature and try it out before it
 becomes the new default. This is a rather common thing in software as a
 servuce products, but less seen in distributed as a package OSS software.

 What do you all think about this?

-- 
Ticket URL: <https://core.trac.wordpress.org/ticket/54218>
WordPress Trac <https://core.trac.wordpress.org/>
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