[wp-trac] [WordPress Trac] #52754: Elementor plugin fatal error and recovery not workiing

WordPress Trac noreply at wordpress.org
Wed Mar 10 09:18:29 UTC 2021


#52754: Elementor plugin fatal error and recovery not workiing
--------------------------+-----------------------------
 Reporter:  xnabca        |      Owner:  (none)
     Type:  defect (bug)  |     Status:  new
 Priority:  normal        |  Milestone:  Awaiting Review
Component:  Plugins       |    Version:
 Severity:  critical      |   Keywords:
  Focuses:                |
--------------------------+-----------------------------
 Joanne Gibbons

 08:13 (1 hour ago)

 to me

 ---------- Forwarded message ---------
 From: WordPress <wordpress at laurna.com>
 Date: Tue, 9 Mar 2021, 16:33
 Subject: [Flowers and Food] Your Site is Experiencing a Technical Issue
 To: <jgjotrt at gmail.com>

 SITE IS  laurna.com

 Howdy!

 Since WordPress 5.2 there is a built-in feature that detects when a plugin
 or theme causes a fatal error on your site, and notifies you with this
 automated email.

 In this case, WordPress caught an error with one of your plugins,
 Elementor.

 First, visit your website (https://laurna.com/) and check for any visible
 issues. Next, visit the page where the error was caught
 (https://laurna.com/wp-admin/) and check for any visible issues.

 Please contact your host for assistance with investigating this issue
 further.

 If your site appears broken and you can't access your dashboard normally,
 WordPress now has a special "recovery mode". This lets you safely login to
 your dashboard and investigate further.

 https://laurna.com/wp-
 login.php?action=enter_recovery_mode&rm_token=2NftBCIjQToZXmeWwRtUYE&rm_key=y47bkeepfphQOoRYW2kjbm

 To keep your site safe, this link will expire in 1 day. Don't worry about
 that, though: a new link will be emailed to you if the error occurs again
 after it expires.

 When seeking help with this issue, you may be asked for some of the
 following information:
 WordPress version 5.6.2
 Current theme: New Blog (version 1.3.1)
 Current plugin: Elementor (version 3.1.3)
 PHP version 7.4.15



 Error Details
 =============
 An error of type E_COMPILE_ERROR was caused in line 54 of the file
 /home/laurna/public_html/wp-content/plugins/elementor/elementor.php. Error
 message: require(): Failed opening required '/home/laurna/public_html/wp-
 content/plugins/elementor/includes/plugin.php'
 (include_path='.:/opt/cpanel/ea-php74/root/usr/share/pear')

-- 
Ticket URL: <https://core.trac.wordpress.org/ticket/52754>
WordPress Trac <https://core.trac.wordpress.org/>
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