[wp-trac] [WordPress Trac] #52736: Can't Access Admin Dashboard

[WordPress Trac]

#52736: Can't Access Admin Dashboard
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 Reporter:  citrusrap       |       Owner:  (none)
     Type:  defect (bug)    |      Status:  closed
 Priority:  normal          |   Milestone:
Component:  Administration  |     Version:  5.6.2
 Severity:  critical        |  Resolution:  invalid
 Keywords:                  |     Focuses:
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Changes (by hellofromTonya):

 * status:  new => closed
 * resolution:   => invalid
 * milestone:  Awaiting Review =>


Comment:

 Hello @citrusrap,

 Welcome to WordPress Core Trac!

 I'm sorry to hear you are having issues with your website. As this started
 with a particular plugin, one way to regain access to the admin area (i.e.
 backend of your website) is to remove or rename that plugin's folder.
 Here's an article to help with [https://wordpress.org/support/article
 /login-trouble/#disable-plugins Login Trouble > Disable Plugins].

 For additional support, please try:

 - the support forums: https://wordpress.org/support/forums/
 - the plugin's support forum: https://wordpress.org/support/plugin/bulk-
 delete/


 Closing this ticket. Why? The problem is not due to WordPress Core but
 rather to a plugin or something site specific. Please note, this Trac is
 used for enhancements and bug reporting for the WordPress core software,
 not for individual support questions.

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Ticket URL: <https://core.trac.wordpress.org/ticket/52736#comment:1>
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