[wp-trac] [WordPress Trac] #52379: WordPress update problem
WordPress Trac
noreply at wordpress.org
Fri Feb 19 18:08:01 UTC 2021
#52379: WordPress update problem
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Reporter: just9nbee | Owner: (none)
Type: defect (bug) | Status: closed
Priority: normal | Milestone:
Component: General | Version:
Severity: normal | Resolution: invalid
Keywords: | Focuses:
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Changes (by sabernhardt):
* status: new => closed
* resolution: => invalid
* milestone: Awaiting Review =>
Comment:
Hi @just9nbee and welcome to Trac!
This likely involves a plugin conflict and therefore would fit better on
the [https://wordpress.org/support/forum/how-to-and-troubleshooting/
support forums].
When you are ready to try updating again:
1. Deactivate all active plugins on the Plugins screen.
2. Update any plugins that have an update available.
3. Update to 5.6.
4. Check the tables on another screen to verify they are there (you may
need to clear browser cache). If the tables do not appear, take a
screenshot of the page, and [https://documentation.concrete5.org/tutorials
/how-open-browser-console-view-errors open the console] to view and copy
any errors. Then report here (or in the support forum) with the image and
error details. You probably will want to revert to the previous WordPress
version as well.
5. If your site tables are fine with no plugins active, go to the Plugins
screen.
6. If the "Recently Active" count is less than All, click that link to
filter only the ones you just deactivated.
7. Activate each plugin in that list, one by one, starting with the most
important. Check another screen after each activation.
8. If the problem occurs after activating a certain plugin, you can try
reporting the issue on their support forum (with screenshots and details).
And if it works after you have re-activated all the plugins, of course
that's even better :)
--
Ticket URL: <https://core.trac.wordpress.org/ticket/52379#comment:1>
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