[wp-trac] [WordPress Trac] #52490: wordpress issue, can't install the plugins

[WordPress Trac]

#52490: wordpress issue, can't install the plugins
--------------------------+---------------------------------------
 Reporter:  herexumii     |       Owner:  (none)
     Type:  defect (bug)  |      Status:  closed
 Priority:  normal        |   Milestone:
Component:  Plugins       |     Version:  trunk
 Severity:  critical      |  Resolution:  worksforme
 Keywords:                |     Focuses:  administration, template
--------------------------+---------------------------------------
Changes (by hellofromTonya):

 * status:  new => closed
 * resolution:   => worksforme
 * milestone:  Awaiting Review =>


Old description:

> [[Image(Hello Sir,
> my wordpress site ( https://www.ekcltreatments.co.uk ), it's not let me
> install the wordpress plugins in it and even not showing the option of
> "add new plugin". i'm sending you the screenshot of the problem.
> please solve this issue as soon as possible!
> Thank You!)
> [[Image(https://secureservercdn.net/160.153.138.163/mvw.489.myftpupload.com
> /wp-content/uploads/2021/02/Untitled.png)]]

New description:

 My wordpress site ( https://www.ekcltreatments.co.uk ), it's not let me
 install the wordpress plugins in it and even not showing the option of
 "add new plugin". i'm sending you the screenshot of the problem.
 please solve this issue as soon as possible!
 Thank You!

 https://secureservercdn.net/160.153.138.163/mvw.489.myftpupload.com/wp-
 content/uploads/2021/02/Untitled.png

--

Comment:

 Hello @herexumii,

 Welcome to WordPress Core Trac! Thanks for the ticket.

 Sorry to hear you are having issues with your website.

 Investigation:
 - Not able to reproduce the issue in 5.5, 5.6, 5.6.1, or 5.7 Beta 1 or 2
 - Not seeing other reports of the same issue when doing a Trac search
 - There are similar reports in the [https://wordpress.org/support/forums/
 support forum] where the root cause was due to a plugin or theme conflict,
 host restrictions, user rights, etc.

 Please try the support forums to get help:
 https://wordpress.org/support/forums/.

 Closing this ticket as `worksforme`. Why? Suspect the problem is not due
 to WordPress itself, but rather due to some other problem. However, if
 after investigation in the support forum it is determined to be a core
 problem, reopen with more information for further investigation.

-- 
Ticket URL: <https://core.trac.wordpress.org/ticket/52490#comment:1>
WordPress Trac <https://core.trac.wordpress.org/>
WordPress publishing platform