[wp-trac] [WordPress Trac] #53928: Media Attachment Pages Break (404) when Elementor is Activated
WordPress Trac
noreply at wordpress.org
Fri Aug 13 23:57:06 UTC 2021
#53928: Media Attachment Pages Break (404) when Elementor is Activated
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Reporter: pracko | Owner: (none)
Type: defect (bug) | Status: new
Priority: normal | Milestone: Awaiting Review
Component: Media | Version: 5.8
Severity: major | Keywords:
Focuses: |
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Strange problem began about mid-June.
When Elementor plugin is activated, all Media Attachment pages for
*unattached* media return a 404 error; Media Attachment pages for attached
media are unaffected.
This problem occurs when Permalinks are set to 'Post name', but the
problem goes away when Permalinks are set to 'Plain'. Other Permalink
settings have not yet been tested.
This problem affects sites with Media uploading settings set to use
'month- and year-based folders' as well as sites that do not use month-
and year-based folders.
Deactivating Elementor fixes the problem; all Media Attachment pages work
(200).
This issue has affected and been replicated on 4 different sites that use
Elementor.
Testing has only been done on SiteGround servers with all other plugins
deactivated and the Twenty Twenty-one theme activated.
Elementor support claims they cannot reproduce this issue on their own
test environment.
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Ticket URL: <https://core.trac.wordpress.org/ticket/53928>
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