[wp-trac] [WordPress Trac] #44133: Should the Data Export indicate when we have no information on the user

[WordPress Trac]

#44133: Should the Data Export indicate when we have no information on the user
-------------------------------------------------+-------------------------
 Reporter:  garrett-eclipse                      |       Owner:  xkon
     Type:  enhancement                          |      Status:  assigned
 Priority:  normal                               |   Milestone:  Future
                                                 |  Release
Component:  Privacy                              |     Version:  4.9.6
 Severity:  normal                               |  Resolution:
 Keywords:  has-screenshots has-patch 2nd-       |     Focuses:
  opinion needs-refresh has-copy-review dev-     |  administration
  feedback needs-privacy-review                  |
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Changes (by garrett-eclipse):

 * keywords:
     has-screenshots has-patch needs-testing 2nd-opinion needs-refresh has-
     copy-review
     =>
     has-screenshots has-patch 2nd-opinion needs-refresh has-copy-review
     dev-feedback needs-privacy-review


Comment:

 Replying to [comment:65 bridgetwillard]:
 > @garrett-eclipse If there is no data, what are they downloading?

 Thanks @bridgetwillard appreciate the copy review and this has come up
 previously and I feel deserves a re-discussion before we move forward on
 finalizing the approach here.

 Replying to [comment:37 garrett-eclipse]:
 > A thought I mentioned in slack but posting here so it's not overlooked
 is if we should staunch the flow early even before a confirmation email is
 sent. So when you put a username or email into the form and click Send
 Request maybe have it check the data at that point and if there’s none
 stop the entire workflow and just present a notice. Then the request won’t
 appear in the list, no confirm email is sent, they don’t get mislead into
 thinking there’s data and in fact they’d never be notified by the system
 in this case.  Just thinking maybe that we could avoid having to update
 each step in the process to stop the file generation and link and updating
 other emails and verbiage to indicate no data and instead just halt the
 process upon the initial submission when no data is present.

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Ticket URL: <https://core.trac.wordpress.org/ticket/44133#comment:67>
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