[wp-trac] [WordPress Trac] #50295: malware report
WordPress Trac
noreply at wordpress.org
Mon Jun 1 19:28:17 UTC 2020
#50295: malware report
--------------------------+------------------------------
Reporter: aerta | Owner: (none)
Type: defect (bug) | Status: closed
Priority: normal | Milestone: Awaiting Review
Component: General | Version:
Severity: normal | Resolution: invalid
Keywords: | Focuses:
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Changes (by carike):
* keywords: needs-patch =>
* status: new => closed
* version: 5.4.1 =>
* resolution: => invalid
* severity: critical => normal
Comment:
Hallo @aerta :)
Core Trac is for reporting issues in the WordPress (core) software itself.
If you suspect that there may be malware in a plugin, please do not report
it publicly.
You can contact the developer, if they have an e-mail address in the
plugin, or via their official website, or via their GitHub.
If that is not something you want to do (which is okay too), or not
something you are able to do, you can reach out to the plugins team at
plugins @ wordpress . org
That having been said, the report from WordFence is not very detailed (and
therefore not easily actionable), so there may not be anything that can be
done.
If you are using a premium version of WordFence, you may want to consider
contacting them via their official support channels.
Something you need to remember is that the place that malware shows up (if
it is indeed malware), may not necessarily be the place that it came from.
You may want to consider hiring a reputable company to clean up your site
for you.
I am closing this ticket as we are unfortunately not able to assist you
with your issue here.
All the best!
--
Ticket URL: <https://core.trac.wordpress.org/ticket/50295#comment:1>
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