#21095: Reset password link is in < RESET_URL > - Gmail does not show it.
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Reporter: tommix | Owner: (none)
Type: defect (bug) | Status: reopened
Priority: normal | Milestone:
Component: Mail | Version: 3.4
Severity: normal | Resolution:
Keywords: has-patch needs-testing dev-feedback | Focuses:
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Changes (by eatingrules):
* keywords: has-patch => has-patch needs-testing dev-feedback
Comment:
Thanks @sebastianpisula for submitting that patch. I completely agree,
it's time to get rid of the < > brackets. The argument in favor of the
brackets (#14140) was from 10 years ago, and at the time that was to help
''old'' email clients parse the link. Since then, there have been
consistent reports that the brackets are parsed incorrectly by newer email
clients, causing even more confusion and frustration.
#14140 (see Comment 7)
#30263
#23420
(We currently have this problem in HelpScout, since their system includes
the trailing > in the link.)
At this point I think it would be better to remove the brackets, and have
a valid, plain-text link (that a user of an old client ''might'' have to
copy & paste), than to break the link on some ''modern'' email clients.
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Ticket URL: <https://core.trac.wordpress.org/ticket/21095#comment:32>
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