[wp-trac] [WordPress Trac] #49401: IPAGE HOSTING COMPANY CAN NOT HANDLE MY ELEMENTO PRO INSTALLATION

[WordPress Trac]

#49401: IPAGE HOSTING COMPANY CAN NOT HANDLE MY ELEMENTO PRO INSTALLATION
--------------------------+----------------------
 Reporter:  hioh          |       Owner:  (none)
     Type:  defect (bug)  |      Status:  closed
 Priority:  normal        |   Milestone:
Component:  Plugins       |     Version:
 Severity:  normal        |  Resolution:  invalid
 Keywords:                |     Focuses:
--------------------------+----------------------
Changes (by antpb):

 * status:  new => closed
 * resolution:   => invalid
 * milestone:  Awaiting Review =>


Old description:

> Hi
> my domain name is hrwusa.org
> I just purchased Elemento pro, Feb 6, 2020, for my nonprofit organization
> site; hrwusa.org
> at that time ipage.com technician helped me to set up Elemento pro for
> me.
> After that, I revised my site with the elemento pro template; however,
> after that elemento pro erased from ipage.com wordpress panel.
> I requested to the ipage.com, but they cannot handle it because of a
> template is not comparable with ipage site.  ipage technician suggested
> that I have to contact with word press which can be handle this problem.
> name: Oshell Oh
> site hrwusa.org
> my license key #
> f771302ba7bdca5b2c2e78c0d4729354
> Renewal Date February 6, 2021 Active
> I'd like to help me to resolve this problem as soon as possible.

New description:

 Hi
 my domain name is hrwusa.org
 I just purchased Elemento pro, Feb 6, 2020, for my nonprofit organization
 site; hrwusa.org
 at that time ipage.com technician helped me to set up Elemento pro for me.
 After that, I revised my site with the elemento pro template; however,
 after that elemento pro erased from ipage.com wordpress panel.
 I requested to the ipage.com, but they cannot handle it because of a
 template is not comparable with ipage site.  ipage technician suggested
 that I have to contact with word press which can be handle this problem.

--

Comment:

 Hi @hioh. This ticket system is for the development of WordPress Core. You
 may want to reach out to the support channels for the ipage provider you
 mentioned.

-- 
Ticket URL: <https://core.trac.wordpress.org/ticket/49401#comment:1>
WordPress Trac <https://core.trac.wordpress.org/>
WordPress publishing platform