[wp-trac] [WordPress Trac] #52149: need some help with my log in in wp admin
WordPress Trac
noreply at wordpress.org
Tue Dec 22 16:32:23 UTC 2020
#52149: need some help with my log in in wp admin
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Reporter: harrypuggerofficial | Owner: (none)
Type: defect (bug) | Status: closed
Priority: normal | Milestone:
Component: General | Version:
Severity: normal | Resolution: invalid
Keywords: | Focuses:
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Changes (by hellofromTonya):
* status: new => closed
* resolution: => invalid
* milestone: Awaiting Review =>
Comment:
Hello @harrypuggerofficial,
Welcome to WordPress Core Trac!
I'm sorry that you are having issues with access your website after
updating some plugins. I just checked and the site is indicating a
critical error.
As this occurred after updating plugins, it's highly probable that one of
the plugins caused a fatal error.
How do you resolve it?
I'd suggest opening a request in the support forums
https://wordpress.org/support/forums/ and/or contacting your hosting
company to get guidance on how to identify which plugin is causing it and
how to rollback back to the last backed up version of the site, disable
the plugin(s), etc.
Also note, you can check the server logs to identify the specific error
and where it occurred.
Please note, this trac is for keeping track of bugs and enhancements for
the core WordPress software. This problem does not appear to be due to
core, but rather a plugin.
--
Ticket URL: <https://core.trac.wordpress.org/ticket/52149#comment:1>
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