[wp-trac] [WordPress Trac] #50959: 'Add Media' button not working with certain themes

WordPress Trac noreply at wordpress.org
Wed Aug 12 19:55:53 UTC 2020


#50959: 'Add Media' button not working with certain themes
--------------------------+------------------------------
 Reporter:  robert908     |       Owner:  (none)
     Type:  defect (bug)  |      Status:  new
 Priority:  normal        |   Milestone:  Awaiting Review
Component:  Editor        |     Version:  5.5
 Severity:  normal        |  Resolution:
 Keywords:  close         |     Focuses:
--------------------------+------------------------------
Changes (by desrosj):

 * keywords:   => close
 * component:  General => Editor
 * severity:  major => normal


Comment:

 Hi @robert908,

 Welcome to Trac!

 I'm thinking this may be a JavaScript related issue. Could you try
 installing and activating this plugin: https://wordpress.org/plugins
 /enable-jquery-migrate-helper/.

 This will confirm that there is JavaScript on your site that needs to be
 updated to follow more modern jQuery practices. You can leave the plugin
 active for the time being, but the breaking code will need to be updated
 before the next step of the Upgrading jQuery in Core roadmap.

 If the plugin does fix your issue, then please reach out to the plugins
 and themes that contain the old code directly.

 I'm marking this as a close candidate as I am fairly confident this is the
 source of the issues you are seeing and would make this not a WP Core
 issue.

 In the future, please use the WordPress.org support forums for requests
 like this instead.

-- 
Ticket URL: <https://core.trac.wordpress.org/ticket/50959#comment:1>
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