[wp-trac] [WordPress Trac] #50957: Updated to 5.5: Media Library won’t load images - White Screen

WordPress Trac noreply at wordpress.org
Wed Aug 12 18:44:33 UTC 2020


#50957: Updated to 5.5: Media Library won’t load images - White Screen
--------------------------+-----------------------------
 Reporter:  sabbirather   |      Owner:  (none)
     Type:  defect (bug)  |     Status:  new
 Priority:  normal        |  Milestone:  Awaiting Review
Component:  Media         |    Version:  5.5
 Severity:  critical      |   Keywords:
  Focuses:                |
--------------------------+-----------------------------
 Website: https://tier2tek.com/
 Hosting: VPS ionos - Plesk
 OS: ‪CentOS Linux 7.8.2003 (Core)‬
 Product: Plesk Obsidian 18.0.29
 PHP: 7.3.20

 I just updated to 5.5. I am trying to post an article on my site and add
 an image. When I click on media library, it opens with a blank white page.
 images would load before i upgraded.

 What I have tired:
 – disabled all plugins
 – set uploads folder permission to 755
 – I tried upgrading a different website I have and it was fine. It's just
 Tier2Tek.com
 - I tried reinstalling 5.5

 In the past, I did manually migrate all my pictures through FTP. Maybe
 it's a database issue?

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Ticket URL: <https://core.trac.wordpress.org/ticket/50957>
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