[wp-trac] [WordPress Trac] #50955: My Customization feature is not working
WordPress Trac
noreply at wordpress.org
Wed Aug 12 18:17:30 UTC 2020
#50955: My Customization feature is not working
-------------------------------------+------------------------------
Reporter: shahriar33 | Owner: (none)
Type: defect (bug) | Status: new
Priority: normal | Milestone: Awaiting Review
Component: Customize | Version: 5.5
Severity: normal | Resolution:
Keywords: close reporter-feedback | Focuses:
-------------------------------------+------------------------------
Changes (by desrosj):
* keywords: Customization => close reporter-feedback
* component: General => Customize
* severity: major => normal
Comment:
@shahriar33 Welcome to Trac!
Could you try installing and activating this plugin:
https://wordpress.org/plugins/enable-jquery-migrate-helper/.
This will confirm that there is JavaScript on your site that needs to be
updated to follow more modern jQuery practices. You can leave the plugin
active for the time being, but the breaking code will need to be updated
before the next step of the Upgrading jQuery in Core roadmap.
If the plugin does fix your issue, then please reach out to the plugins
and themes that contain the old code directly.
I'm marking this as a close candidate as I am fairly confident this is the
source of the issues you are seeing and would make this not a WP Core
issue.
In the future, please use the [https://wordpress.org/support/forums/
WordPress.org support forums] for requests like this instead.
--
Ticket URL: <https://core.trac.wordpress.org/ticket/50955#comment:1>
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