[wp-trac] [WordPress Trac] #48090: Provide simple debug data in WSOD emails

WordPress Trac noreply at wordpress.org
Fri Sep 20 22:28:02 UTC 2019

#48090: Provide simple debug data in WSOD emails
 Reporter:  Clorith      |      Owner:  (none)
     Type:  enhancement  |     Status:  new
 Priority:  normal       |  Milestone:  5.3
Component:  Site Health  |    Version:
 Severity:  normal       |   Keywords:
  Focuses:               |
 Errors are terrible, if you're not familiar with troubleshooting, they're
 even worse.

 What happens if you get the dreaded email from WordPress, your site has
 crashed, you know something broke, but are lost beyond that, so you go to
 seek help in fixing it. Unfortunately you can't help others, help you.
 They asked you something simple; what version of the Plugin X are you
 using? You have no idea, you feel lost, those helping you feel
 frustration, it's bad times all around.

 But wait, there, in the distance, a shimmering light!

 When an error email is sent, let's include a new section, prefix it with
 `When seeking help with this issue, you may be asked for some of the
 following information`, and then add the current WP version, the plugin
 version of that which broke, what theme is in use would also be handy,
 this is all information we can readily grab and provide after all!

Ticket URL: <https://core.trac.wordpress.org/ticket/48090>
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