[wp-trac] [WordPress Trac] #47268: Vimeo videos not working on Chrome

WordPress Trac noreply at wordpress.org
Fri Sep 6 19:27:03 UTC 2019


#47268: Vimeo videos not working on Chrome
-------------------------------------------+------------------------------
 Reporter:  luciantucker                   |       Owner:  audrasjb
     Type:  defect (bug)                   |      Status:  reviewing
 Priority:  normal                         |   Milestone:  Awaiting Review
Component:  Widgets                        |     Version:
 Severity:  normal                         |  Resolution:
 Keywords:  reporter-feedback needs-patch  |     Focuses:
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Comment (by magenhyatt):

 @garrett-eclipse - this was super helpful! They switched to the video
 embed and that worked on safari. SO at least that tells me that the issue
 is with the video link itself. Much appreciated.

 Replying to [comment:21 garrett-eclipse]:
 > Hi @magenhyatt site specific questions are usually better for the
 wordpress.org/support forums.
 >
 > Taking a quick look at your two sites there they implement the vimeo
 player in two completely different ways. The working version using the
 iframe embed for vimeo while the one broken in safari is using plyr.js
 which is a custom player. As you're using the Sermon Manager pro site
 which generates that code I believe you can update it's video settings to
 use HTML5 or iFrame rather than plyr.js which should resolve this. That
 being said you can contact their support for assistance with their video
 player. It may be that some JS errors are interferring with it, inspecting
 on Safari I am seeing your Pro theme is throwing some 404's on map files
 which relates to this thread;
 > https://theme.co/apex/forum/t/error-failed-to-load-resource-404-files-
 on-latest-version-x-pro/40055/5
 >
 > I would first attempt to switch to use an alternate video player. And if
 you do want to try to fix the plyr.js see if there's an update for the pro
 theme to fix the 404's or contact support for the pro theme and the sermon
 manager plugin as it seems there maybe a conflict between the two.
 >
 > I hope that helps send you down the right path, reviewing this ticket
 and your specific issue they're unrelated as your setup is using a custom
 player provided by your plugin and not WordPress core.
 >
 > Best of luck,
 > Cheers

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Ticket URL: <https://core.trac.wordpress.org/ticket/47268#comment:22>
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