[wp-trac] [WordPress Trac] #43037: Login error message "Invalid username. Lost your password?" is confusing

WordPress Trac noreply at wordpress.org
Fri Oct 4 13:36:01 UTC 2019


#43037: Login error message "Invalid username. Lost your password?" is confusing
-------------------------------------------------+-------------------------
 Reporter:  afercia                              |       Owner:
                                                 |  SergeyBiryukov
     Type:  defect (bug)                         |      Status:  reviewing
 Priority:  normal                               |   Milestone:  5.3
Component:  Login and Registration               |     Version:  2.8
 Severity:  normal                               |  Resolution:
 Keywords:  has-screenshots has-patch has-copy-  |     Focuses:  ui,
  review 2nd-opinion                             |  accessibility
-------------------------------------------------+-------------------------

Comment (by ryokuhi):

 Thanks to both @chanthaboune and @markjaquith for your feedback.
 Taking what I think is the best from all the proposed texts, I'd suggest
 using the following messages:

 '''ERROR''': Unknown username. Try again or enter your email address
 instead.
 '''ERROR''': Unknown email address. Try again or enter your username
 instead.

 We have to keep "ERROR: " at the beginning of the error message:
 otherwise, the fact that the notification is an error would be conveyed
 only by the red bar on the left and that would be a violation of
 https://www.w3.org/WAI/WCAG21/quickref/?versions=2.0#use-of-color.

 Any feedback about this copy would be greatly appreciated, but since Beta
 3 (and soft string freeze) is next Monday, it has to be very quick, so
 that there's time for writing, reviewing and commiting the patch.

 As there was no feedback on how to deal with capitalization issues in the
 login form, I'd suggest to keep everything as it currently is and then
 open a new ticket to fix these in a future release.

-- 
Ticket URL: <https://core.trac.wordpress.org/ticket/43037#comment:38>
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