[wp-trac] [WordPress Trac] #47765: Email from improved fatal error protection

WordPress Trac noreply at wordpress.org
Tue Jul 23 13:17:10 UTC 2019


#47765: Email from improved fatal error protection
----------------------------+-----------------------------
 Reporter:  xakan           |      Owner:  (none)
     Type:  enhancement     |     Status:  new
 Priority:  normal          |  Milestone:  Awaiting Review
Component:  Administration  |    Version:  trunk
 Severity:  minor           |   Keywords:
  Focuses:                  |
----------------------------+-----------------------------
 Hi WordPress team!

 Your new feature about fatal error protection is really great! But I can
 see one thing that doesn't look good to me.

 In the email sent to the administrator of the site, you tell to the user
 to contact his/her hoster.

 In reality, a hoster won't intervene on the site/application of his
 customers and they won't understand why they don't receive any help
 whereas WordPress told them to contact their hoster.

 Furthermore, there are no more logs in php error.log file, which is more
 often the only one accessible to the hoster.

 Maybe it would be better to add some links to "good practices" for
 debugging, or to the WordPress community. Whet do you think?

 xakan, a hosting support guy

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Ticket URL: <https://core.trac.wordpress.org/ticket/47765>
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