[wp-trac] [WordPress Trac] #48853: Error generating thumbnails of PDF files

WordPress Trac noreply at wordpress.org
Fri Dec 6 17:54:39 UTC 2019


#48853: Error generating thumbnails of PDF files
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 Reporter:  joseaneto                      |       Owner:  (none)
     Type:  defect (bug)                   |      Status:  new
 Priority:  normal                         |   Milestone:  5.3.1
Component:  Media                          |     Version:  5.3
 Severity:  normal                         |  Resolution:
 Keywords:  reporter-feedback 2nd-opinion  |     Focuses:
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Comment (by azaozz):

 Replying to [comment:8 joseaneto]:
 > So the bug occurs in pdf files to which ImageMagick cannot apply "use-
 cropbox".[[Image()]]

 Yes, that seems to be the problem. Seems not in ImageMagick but in
 Ghostscript. This comment by @cranewest has some more info:
 https://core.trac.wordpress.org/ticket/48778#comment:12 and points to this
 (ancient) bug in GS 8.7:
 https://bugs.ghostscript.com/show_bug.cgi?id=690676. Perhaps see if your
 Ghostscript version is affected and try updating it if possible.

 Looking at what can be done in WP as a workaround, doesn't seem there are
 many options. Perhaps can try to set the option and load the .pdf file,
 and if it fails, remove the option and try to load again?

-- 
Ticket URL: <https://core.trac.wordpress.org/ticket/48853#comment:9>
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