[wp-trac] [WordPress Trac] #48778: PDF Upload Bug in 5.3

WordPress Trac noreply at wordpress.org
Fri Dec 6 16:10:16 UTC 2019


#48778: PDF Upload Bug in 5.3
-------------------------------+------------------------------
 Reporter:  cranstantinople    |       Owner:  (none)
     Type:  defect (bug)       |      Status:  new
 Priority:  normal             |   Milestone:  Awaiting Review
Component:  Media              |     Version:
 Severity:  normal             |  Resolution:
 Keywords:  reporter-feedback  |     Focuses:
-------------------------------+------------------------------

Comment (by cranewest):

 We are getting this error also. The server logs give us the following (I
 took the domain and IP out):

 [Sun Dec 01 01:26:24 2019] [error] **** Page has no /MediaBox attribute.
 Using the current page size., referer: .../wp-admin/upload.php
 [Sun Dec 01 01:26:24 2019] [error] malformed header from script. Bad
 header= %interp_exit .runexec2 : async-upload.php, referer: .../wp-
 admin/upload.php
 [Sun Dec 01 01:26:24 2019] [error] GPL Ghostscript 8.70: Unrecoverable
 error, exit code 1, referer: .../wp-admin/upload.php

 It seems certain PDF generators don't include the /MediaBox attribute or
 have some error in that attribute. Generating the PDF in a Acrobat will
 produce a file that uploads without the error.

 We found this post talking about a bug in the version of Ghostscript
 running on our server: https://www.imagemagick.org/discourse-
 server/viewtopic.php?t=15005

 We're working on getting Ghostscript updated to see if that clears up the
 issue.

-- 
Ticket URL: <https://core.trac.wordpress.org/ticket/48778#comment:12>
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