[wp-trac] [WordPress Trac] #46898: WSOD Protection: Finalize email language

WordPress Trac noreply at wordpress.org
Wed Apr 24 23:36:27 UTC 2019


#46898: WSOD Protection: Finalize email language
-------------------------------+-----------------------------
 Reporter:  TimothyBlynJacobs  |       Owner:  SergeyBiryukov
     Type:  defect (bug)       |      Status:  reopened
 Priority:  normal             |   Milestone:  5.2
Component:  Administration     |     Version:  trunk
 Severity:  normal             |  Resolution:
 Keywords:  servehappy         |     Focuses:
-------------------------------+-----------------------------

Comment (by chanthaboune):

 ''Forgive my formatting, I'm not a Trac native.''

 Most of the feedback on the text was around making it more self-
 explanatory, a little closer to everyday language, and a better balance
 between vague/not-too-vague. I'd love a second opinion on it.

 What I updated:
 - Pulled in Matt's opening paragraph.
 - Made the step-wise directions more clearly step-wise in full para two
 - Mirrored "error", "broken", "issues" etc between related sentences for
 continuity and clarity.
 - Balanced the length & complexity of most sentences, and erred on the
 "everyday language" side of the explanations.

 {{{
 Howdy!
 Since WordPress 5.2 there is a built-in feature that detects when a plugin
 causes a fatal error on your site and, instead of breaking your site, it
 deactivates the plugin and sends you this automated email.
 In this case, WordPress caught an error with one of your plugins, Hello
 Dolly.
 First, visit your website (https://my-amazing-site.boop/) and check for
 any visible issues. Next, visit the page where the error was caught (https
 ://my-amazing-site.boop/cart/checkout) and check for any visible issues.
 If nothing looks broken, the author of Hello Dolly would greatly
 appreciate if you could post more information about this error in the
 support forums. You can find the error details at the end of this email.
 https://wordpress.org/support/plugin/hello-dolly/
 If your site appears broken and you can't access your dashboard normally,
 WordPress now has a special "recovery mode". This lets you safely login to
 your dashboard and disable the Hello Dolly plugin.
 https://my-amazing-site.boop/wp-
 login.php?action=enter_recovery_mode&rm_key=...
 To keep your site safe, this link will expire in 4 hours. Don't worry
 about that, though: a new link will be emailed to you if you click on it
 after it expires.
 Error Details
=============
An error of type E_WARNING was caused in line
 14 of the file /var/www/src/wp-content/plugins/hello.php. Error message:
 count(): Parameter must be an array or an object that implements Countable
 }}}

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Ticket URL: <https://core.trac.wordpress.org/ticket/46898#comment:20>
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