[wp-trac] [WordPress Trac] #46905: Erase Personal Data without verify enable erase option and change status issue

WordPress Trac noreply at wordpress.org
Mon Apr 15 05:13:16 UTC 2019


#46905: Erase Personal Data without verify enable erase option and change status
issue
-------------------------------------------------+-------------------------
 Reporter:  mehulwpos                            |       Owner:  (none)
     Type:  defect (bug)                         |      Status:  new
 Priority:  normal                               |   Milestone:  Awaiting
                                                 |  Review
Component:  Privacy                              |     Version:
 Severity:  normal                               |  Resolution:
 Keywords:  has-screenshots needs-testing 2nd-   |     Focuses:
  opinion                                        |
-------------------------------------------------+-------------------------
Changes (by mehulwpos):

 * keywords:  has-screenshots needs-testing close => has-screenshots needs-
     testing 2nd-opinion


Comment:

 Hi,

 Thanks for reply but "Erase Personal Data" in some place confusing.
 If you see my image then there display my data related to media library
 it's before erase data.
 When click on erase data then **2-3 thing confusing.**
 1) When click on "Send Request" then display massage "Confirmation request
 initiated successfully." & display next step status "Waiting for
 confirmation" it means erase data only after confirmation if not like this
 process then not need to display confirmation request massage.

 2) After send it's in pending status and there if click "Force Erase
 Personal Data" at time display "No personal data was found for this user."
 and here my uploaded data available so nothing erase it.

 3) After click on "Force Erase Personal Data" display request as pending
 not change status it's change when click on pending.

 So **as per flow it's confusing i thing it's like**
 1) If not required confirmation then not need to display massage it's
 display massage like "Request initiated successfully." and at last column
 "Next step" massage not display like "Waiting for confirmation" it's like
 "Request send".

 2) Click on "Force Erase Personal Data" erase all data related to user
 request and change status automatically "Pending" to "Completed".

 I hope you understand flow of erase data process it's some where confuse
 to client and also not delete data please check may be it's important
 because it's related to data so some client lost it.

-- 
Ticket URL: <https://core.trac.wordpress.org/ticket/46905#comment:3>
WordPress Trac <https://core.trac.wordpress.org/>
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