[wp-trac] [WordPress Trac] #43857: Show the comment / awaiting moderation message even without opt-in

WordPress Trac noreply at wordpress.org
Thu May 24 20:11:14 UTC 2018


#43857: Show the comment / awaiting moderation message even without opt-in
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 Reporter:  imath                         |       Owner:  (none)
     Type:  defect (bug)                  |      Status:  new
 Priority:  normal                        |   Milestone:  4.9.8
Component:  Privacy                       |     Version:  4.9.6
 Severity:  normal                        |  Resolution:
 Keywords:  has-patch gdpr needs-testing  |     Focuses:
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Comment (by jeremyclarke):

 FWIW I want to +1 the view that this is a tremendous problem that should
 have been a blocker for the update. It fails silently in a very bad way
 and in a way that is very hard to test. Only dev teams doing very detailed
 QA will have noticed this problem, especially because it won't affect any
 site admins (who are of course logged in).

 On top of this, many themes over the years use other methods to generate
 comment forms, in which case the consent checkbox doesn't show at all. In
 that scenario this situation is even worse, because the cookie is never
 generated and no one sees the moderation message.

 If the site I manage had auto-updated without my intervention and testing
 first, our commenting would have become incoherent because this patch
 wasn't included. In a point release.

 ---

 Other thought: Having this work properly by default (moderation message
 always shows regardless of cookie) is very important because many sites
 should just choose to ditch the cookie and it's consent woes entirely.

 It's really not a big deal to fill out comments again, and honestly I'd
 rather have the form and privacy policy be simpler. It strikes me that if
 this cookie-based feature didn't already exist in core, it would never get
 added now that GDPR makes it such a headache for everyone involved.

 Just looking at #43436 and all the important information @johnjamesjacoby
 brought up that should be shown with the checkbox, but isn't for usability
 reasons, really drives this home.

 As site admins, opting out of the comment cookie entirely is the killer
 feature. Excited for this patch to be added ASAP.

-- 
Ticket URL: <https://core.trac.wordpress.org/ticket/43857#comment:25>
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