[wp-trac] [WordPress Trac] #44338: Any use of the media upload feature causes the page to crash

WordPress Trac noreply at wordpress.org
Fri Jun 8 16:30:15 UTC 2018


#44338: Any use of the media upload feature causes the page to crash
--------------------------+-----------------------------
 Reporter:  tbmbrakes     |      Owner:  (none)
     Type:  defect (bug)  |     Status:  new
 Priority:  normal        |  Milestone:  Awaiting Review
Component:  General       |    Version:  4.9.6
 Severity:  critical      |   Keywords:
  Focuses:                |
--------------------------+-----------------------------
 When I try to go to the media page and click "add new", or do so on a
 product or page as well, the browser page crashes (google chrome says "Aw
 snap"), and I have to go back. Sometimes I can get further into the prompt
 than others, but most times I am unsuccessful in uploading media.

 I've disabled all plugins and the issue persists, though I haven't been
 able to change themes (theme is Udesign, newest version).

 The only way I've been able to make it work properly is by doing it on a
 mobile device.

 It's a fairly new bug, as it never happened in previous versions of
 WordPress, hope we can get this one squashed.

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Ticket URL: <https://core.trac.wordpress.org/ticket/44338>
WordPress Trac <https://core.trac.wordpress.org/>
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