[wp-trac] [WordPress Trac] #44673: "Resend Email" Privacy bulk action can be confusing
WordPress Trac
noreply at wordpress.org
Mon Jul 30 16:07:23 UTC 2018
#44673: "Resend Email" Privacy bulk action can be confusing
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Reporter: desrosj | Owner: (none)
Type: defect (bug) | Status: new
Priority: normal | Milestone: Awaiting Review
Component: Privacy | Version: 4.9.6
Severity: normal | Keywords: has-screenshots ux-feedback
Focuses: administration |
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In the bulk actions dropdown for personal data exports, there is a "Resend
Email" action. This action when, selected, resends a confirmation email
for each checked request. This could be confusing in a few scenarios.
1. If a request is "completed" (user confirmed and data has been emailed
to the user), "Resend Email" could be misunderstood as "resend the user's
data export". However, a confirmation email is sent instead and the
process restarts.
1. If a request is "confirmed" (user has confirmed the request, but their
data has not been admin downloaded or emailed to them), it could be
misunderstood as "resend data export to user".
For erase personal data requests, "Resend Email" may also be too vague.
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Ticket URL: <https://core.trac.wordpress.org/ticket/44673>
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