[wp-trac] [WordPress Trac] #43037: Login error message "Invalid username. Lost your password?" is confusing
WordPress Trac
noreply at wordpress.org
Tue Jan 9 06:56:09 UTC 2018
#43037: Login error message "Invalid username. Lost your password?" is confusing
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Reporter: afercia | Owner:
Type: defect (bug) | Status: new
Priority: normal | Milestone: 5.0
Component: Login and Registration | Version: 2.8
Severity: normal | Resolution:
Keywords: has-screenshots has-patch | Focuses: ui, accessibility
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Comment (by subrataemfluence):
Replying to [comment:5 SergeyBiryukov]:
You are right. If a user forgets both Username and Email address, it would
be a complete mess!
I have uploaded a modified diff file which uses specific error messages
for Username and Email address.
> Replying to [ticket:43037 afercia]:
> > While this link makes perfectly sense when users enter a wrong
''password'', it doesn't when they enter a wrong ''username''. The error
is a wrong username, why I should ever be offered a link to retrieve my
password?
>
> I think it still makes sense when they enter a wrong username. If a user
only remembers the email address, password reset email can be used to
remember the correct username (the email contains the site name and the
username).
>
> Same for "Invalid email address" error, if a user only remembers the
username, they can use the password reset form and then check their
inboxes to find where the email went.
>
> Maybe the link text could be changed to something else (e.g. "Lost your
username?", "Recover account", "Try password reset"), but I think the link
should stay. There's already a "Lost your password?" link below the form,
but it's not very noticeable, and getting an error message without any
hint for a resolution is not very user-friendly :)
>
> Replying to [comment:2 subrataemfluence]:
> > Since self hosted WordPress does not really provide any inbuilt
functionality for retrieving username/email address
>
> It does allow you to see the username in the password reset email if you
remember the email address.
--
Ticket URL: <https://core.trac.wordpress.org/ticket/43037#comment:8>
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