[wp-trac] [WordPress Trac] #43037: Login error message "Invalid username. Lost your password?" is confusing
WordPress Trac
noreply at wordpress.org
Sun Jan 7 13:58:29 UTC 2018
#43037: Login error message "Invalid username. Lost your password?" is confusing
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Reporter: afercia | Owner:
Type: defect (bug) | Status: new
Priority: normal | Milestone: Awaiting Review
Component: Login and Registration | Version: 2.8
Severity: normal | Keywords: has-screenshots
Focuses: ui, accessibility |
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Error messages should always clearly describe the error to allow users
determine what is wrong. This is also a WCAG requirement, as recently
pointed out in #42985.
When entering an invalid username (or email), the returned error message
is `Invalid username. Lost your password?` (or invalid email address),
with a link pointing to the retrieve password page:
[[Image(https://cldup.com/sh4NF-07iV.png)]]
While this link makes perfectly sense when users enter a wrong
''password'', it doesn't when they enter a wrong ''username''. The error
is a wrong username, why I should ever be offered a link to retrieve my
password?
Introduced 9 years ago in [10960] see #9442, and then duplicated for the
email login in [36617] see #9568.
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Ticket URL: <https://core.trac.wordpress.org/ticket/43037>
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