[wp-trac] [WordPress Trac] #38332: "Cheating" message insults; needs changing

[WordPress Trac]

#38332: "Cheating" message insults; needs changing
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 Reporter:  ElectricFeet                         |       Owner:  dd32
     Type:  enhancement                          |      Status:  accepted
 Priority:  normal                               |   Milestone:  4.9.4
Component:  General                              |     Version:  2.9
 Severity:  normal                               |  Resolution:
 Keywords:  has-patch commit fixed-major i18n-   |     Focuses:
  change                                         |  administration
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Comment (by melchoyce):

 I chatted these error messages over with @kristastevens, a copywriter and
 editor at Automattic. I wanted to address some of the concerns around
 tone.

 We brainstormed a couple options, and came up with:

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 An error has occurred. → '''Something went wrong.'''

 Just a little bit warmer than "An error has occurred," but still generic
 enough to apply to multiple scenarios.

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 You don’t have permission to do this. → '''You need a higher level of
 permission.'''

 A small update, but changes the focus from what you don't have, to what
 you need. Less of a NO, more of an explanation.

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 The link you followed no longer exists. → '''The link you followed has
 expired.'''

 We actually think the original suggestion here is a little more clear. "No
 longer exists" adds some unnecessary mystery. Almost anything here could
 also be a way to describe death, because "time has run out" for that link.
 In this context, "expired" is a pretty common, clear term.

 ----

 FWIW, for future messages, I also think it's okay to be a little casual as
 long as we're serious and genuinely contrite.

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Ticket URL: <https://core.trac.wordpress.org/ticket/38332#comment:43>
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