[wp-trac] [WordPress Trac] #43905: Personal data export link does not work
WordPress Trac
noreply at wordpress.org
Mon Apr 30 03:38:41 UTC 2018
#43905: Personal data export link does not work
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Reporter: desrosj | Owner: (none)
Type: defect (bug) | Status: new
Priority: normal | Milestone: 4.9.6
Component: General | Version:
Severity: normal | Resolution:
Keywords: gdpr | Focuses:
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Comment (by xkon):
Replying to [ticket:43905 desrosj]:
> After taking the following actions, a personal data export file is
inaccessible:
>
> 1. Initiate a personal data export request.
> 2. Confirm the request by clicking the link in the confirmation email.
> 3. As an admin, click the "Email Data" button.
> 4. Click "Download Personal Data" in the admin by hovering over the list
table item for that user.
> 5. Click the link in the email.
>
> You will see that the export file does not exist.
I just tested this again and again but with no luck breaking it. I have a
total of 23 exported .zip files (3 different emails as well) split in
Download/Email and the files are all there + mails do work as supposed to
ofc.
-So!-
**Note 1:** Every time you press either Email or Download a new zip is
created so the link doesn't make sense `not` to work. Maybe the `.zip`
didn't got generated on your end at all for some reason?
**Note 2:** The e-mail is in `plain-text` so the actual URL of the file is
not enclosed in tags or anything. Since I'm not sure 'how' you're reading
your sent e-mail, might that link just got broken since it gets on auto
href from the client? ( I know silly note but sometimes happens :D ) .
--
Ticket URL: <https://core.trac.wordpress.org/ticket/43905#comment:2>
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