[wp-trac] [WordPress Trac] #43905: Personal data export link does not work

WordPress Trac noreply at wordpress.org
Mon Apr 30 03:38:41 UTC 2018


#43905: Personal data export link does not work
--------------------------+---------------------
 Reporter:  desrosj       |       Owner:  (none)
     Type:  defect (bug)  |      Status:  new
 Priority:  normal        |   Milestone:  4.9.6
Component:  General       |     Version:
 Severity:  normal        |  Resolution:
 Keywords:  gdpr          |     Focuses:
--------------------------+---------------------

Comment (by xkon):

 Replying to [ticket:43905 desrosj]:
 > After taking the following actions, a personal data export file is
 inaccessible:
 >
 > 1. Initiate a personal data export request.
 > 2. Confirm the request by clicking the link in the confirmation email.
 > 3. As an admin, click the "Email Data" button.
 > 4. Click "Download Personal Data" in the admin by hovering over the list
 table item for that user.
 > 5. Click the link in the email.
 >
 > You will see that the export file does not exist.

 I just tested this again and again but with no luck breaking it. I have a
 total of 23 exported .zip files (3 different emails as well) split in
 Download/Email and the files are all there + mails do work as supposed to
 ofc.

 -So!-

 **Note 1:** Every time you press either Email or Download a new zip is
 created so the link doesn't make sense `not` to work. Maybe the `.zip`
 didn't got generated on your end at all for some reason?

 **Note 2:** The e-mail is in `plain-text` so the actual URL of the file is
 not enclosed in tags or anything. Since I'm not sure 'how' you're reading
 your sent e-mail, might that link just got broken since it gets on auto
 href from the client? ( I know silly note but sometimes happens :D ) .

-- 
Ticket URL: <https://core.trac.wordpress.org/ticket/43905#comment:2>
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