[wp-trac] [WordPress Trac] #38332: "Cheating" message insults; needs changing
WordPress Trac
noreply at wordpress.org
Wed Apr 18 07:12:40 UTC 2018
#38332: "Cheating" message insults; needs changing
-------------------------------------------------+-------------------------
Reporter: ElectricFeet | Owner: dd32
Type: enhancement | Status: closed
Priority: normal | Milestone: 4.9.5
Component: General | Version: 2.9
Severity: normal | Resolution: fixed
Keywords: has-patch commit fixed-major i18n- | Focuses:
change | administration
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Comment (by fxbenard):
Replying to [comment:43 melchoyce]:
It will be a nice improvement. Should we open a new ticket for that?
> I chatted these error messages over with @kristastevens, a copywriter
and editor at Automattic. I wanted to address some of the concerns around
tone.
>
> We brainstormed a couple options, and came up with:
>
> ----
>
> An error has occurred. → '''Something went wrong.'''
>
> Just a little bit warmer than "An error has occurred," but still generic
enough to apply to multiple scenarios.
>
> ----
>
> You don’t have permission to do this. → '''You need a higher level of
permission.'''
>
> A small update, but changes the focus from what you don't have, to what
you need. Less of a NO, more of an explanation.
>
> ----
>
> The link you followed no longer exists. → '''The link you followed has
expired.'''
>
> We actually think the original suggestion here is a little more clear.
"No longer exists" adds some unnecessary mystery. Almost anything here
could also be a way to describe death, because "time has run out" for that
link. In this context, "expired" is a pretty common, clear term.
>
> ----
>
> FWIW, for future messages, I also think it's okay to be a little casual
as long as we're serious and genuinely contrite.
--
Ticket URL: <https://core.trac.wordpress.org/ticket/38332#comment:53>
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