[wp-trac] [WordPress Trac] #38332: "Cheating" message insults; needs changing

WordPress Trac noreply at wordpress.org
Wed Apr 18 07:12:40 UTC 2018


#38332: "Cheating" message insults; needs changing
-------------------------------------------------+-------------------------
 Reporter:  ElectricFeet                         |       Owner:  dd32
     Type:  enhancement                          |      Status:  closed
 Priority:  normal                               |   Milestone:  4.9.5
Component:  General                              |     Version:  2.9
 Severity:  normal                               |  Resolution:  fixed
 Keywords:  has-patch commit fixed-major i18n-   |     Focuses:
  change                                         |  administration
-------------------------------------------------+-------------------------

Comment (by fxbenard):

 Replying to [comment:43 melchoyce]:

 It will be a nice improvement. Should we open a new ticket for that?

 > I chatted these error messages over with @kristastevens, a copywriter
 and editor at Automattic. I wanted to address some of the concerns around
 tone.
 >
 > We brainstormed a couple options, and came up with:
 >
 > ----
 >
 > An error has occurred. → '''Something went wrong.'''
 >
 > Just a little bit warmer than "An error has occurred," but still generic
 enough to apply to multiple scenarios.
 >
 > ----
 >
 > You don’t have permission to do this. → '''You need a higher level of
 permission.'''
 >
 > A small update, but changes the focus from what you don't have, to what
 you need. Less of a NO, more of an explanation.
 >
 > ----
 >
 > The link you followed no longer exists. → '''The link you followed has
 expired.'''
 >
 > We actually think the original suggestion here is a little more clear.
 "No longer exists" adds some unnecessary mystery. Almost anything here
 could also be a way to describe death, because "time has run out" for that
 link. In this context, "expired" is a pretty common, clear term.
 >
 > ----
 >
 > FWIW, for future messages, I also think it's okay to be a little casual
 as long as we're serious and genuinely contrite.

-- 
Ticket URL: <https://core.trac.wordpress.org/ticket/38332#comment:53>
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