[wp-trac] [WordPress Trac] #42184: Customizer theme install getting stuck on downloading
WordPress Trac
noreply at wordpress.org
Wed Oct 11 16:01:20 UTC 2017
#42184: Customizer theme install getting stuck on downloading
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Reporter: helen | Owner:
Type: defect (bug) | Status: new
Priority: normal | Milestone: Awaiting Review
Component: Customize | Version: trunk
Severity: normal | Keywords:
Focuses: |
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I've been getting into situations with the new theme browser/installer in
the customizer where it gets stuck on the downloading spinner or the
install button doesn't actually work at all - you can click it but nothing
happens, and no errors in the console.
I *think* this has to do with the fact that I'm also messing around with
forcing the FTP credential prompt for other purposes and toggling that on
and off in PHP without reloading the page. This itself may (probably) be
an edge case that doesn't need addressing, but I think the error handling
could be better and may come up in other situations.
Steps to reproduce:
1. Browse .org themes in the customizer.
2. With forced FTP on (will add code for this in a followup comment),
attempt to "install and preview" from the grid view.
3. Observe that failure notice appears over the screenshot and button
changes to `Installation failed` but remains primary and active
4. Disable forcing FTP in PHP elsewhere; do not reload page.
5. Button on the attempted theme is still clickable but does nothing, all
other buttons will take you to the downloading spinner which never
completes.
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Ticket URL: <https://core.trac.wordpress.org/ticket/42184>
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