[wp-trac] [WordPress Trac] #42590: Failure to update Plugins

[WordPress Trac]

#42590: Failure to update Plugins
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 Reporter:  showcasedan   |       Owner:
     Type:  defect (bug)  |      Status:  new
 Priority:  normal        |   Milestone:  Awaiting Review
Component:  Plugins       |     Version:  4.9
 Severity:  major         |  Resolution:
 Keywords:                |     Focuses:
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Comment (by showcasedan):

 Hey @dd32 let me run down the answers I can give you now, and I'll consult
 with the devs tomorrow to answer the ones I can't answer myself:

 ''Does the error output include the filename of the file(s) that it's
 failed to copy?''
 No it does not.  I pasted the full error report in my original post.

 ''Can you, on the same site, downgrade to 4.8.3 and have the upgrade
 succeed?''
 Yes, there was no issue updating to the latest version of our plugin on
 the same site running 4.8.3.  We also tested on a few other sites using
 both 4.8.3 and 4.9 and had similar results.

 ''Can you install other plugins? upgrade other plugins? themes?''
 We were able to update other plugins just fine, although their complexity
 may be minimal compared to our IDX plugin.  I can get further info about
 which plugins were tested.

 I'll update this ticket tomorrow after speaking with thhe client and our
 devs again.

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Ticket URL: <https://core.trac.wordpress.org/ticket/42590#comment:4>
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