[wp-trac] [WordPress Trac] #42560: mp4 files do not play in Safari
WordPress Trac
noreply at wordpress.org
Wed Nov 15 18:54:35 UTC 2017
#42560: mp4 files do not play in Safari
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Reporter: cg923 | Owner:
Type: defect (bug) | Status: new
Priority: normal | Milestone: Awaiting Review
Component: Media | Version: 4.8.3
Severity: normal | Keywords:
Focuses: |
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When a user uploads an mp4 file, it will not play in Safari.
We have determined that this is not an issue with our Apache server (seems
to happen to some folks that they have disabled range request headers) as
the same file uploaded elsewhere on our server but externally from the
wordpress site loads fine.
It seems that perhaps the video is attempting to load in byte ranges but
that Wordpress is returning a 200 response instead of a 206, but that is
just a hunch.
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Ticket URL: <https://core.trac.wordpress.org/ticket/42560>
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