[wp-trac] [WordPress Trac] #40641: Media upload Select Files button not working - Chrome privacy setting
WordPress Trac
noreply at wordpress.org
Tue May 2 19:28:07 UTC 2017
#40641: Media upload Select Files button not working - Chrome privacy setting
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Reporter: the_webscaper | Owner:
Type: defect (bug) | Status: new
Priority: normal | Milestone: Awaiting Review
Component: Media | Version: 4.7.4
Severity: normal | Keywords:
Focuses: |
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Brand new installation of WordPress (4.7.4), the only thing installed on
the site are the default themes, Genesis (current) and Lifestyle Pro
(StudioPress child theme). Problem DOES happen with default Twenty-xx
themes. NO plugins installed or activated.
When I go to Appearance > Customize, Site Identity > Select Image (to add
favicon), the media Select Files page appears. Pressing Select Files would
not open file selector - nothing happened.
Going to Media, then clicking the Add New button at the TOP of the Media
Library page: click Select files button, again nothing happens.
However, going to Media > Add New (NOT using the button at the top of
Media Library page), pressing Select Files - DOES work and the select
files pop-up works.
Problem does not happen in other browsers. Current version of Chrome is
installed. In reading a ton of other reports I came across a suggestion to
go into Chrome settings, under Advanced settings, and UNCHECK the box
under Privacy for "Protect you and your device from dangerous sites."
Unchecking that box DID resolve the issue.
After the problem resolved, I re-checked that security setting box, tested
again, and the issue did return. For now I am leaving the privacy setting
unchecked but I don't want to leave that setting unchecked permanently.
Worth mentioning that I have over 50 WordPress websites that I manage,
NONE of the others that I tested on had this issue. Just this brand new
installation.
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Ticket URL: <https://core.trac.wordpress.org/ticket/40641>
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