[wp-trac] [WordPress Trac] #39638: Reset Password Page UX

WordPress Trac noreply at wordpress.org
Wed Jan 25 11:19:07 UTC 2017

#39638: Reset Password Page UX
 Reporter:  erichmond               |       Owner:
     Type:  enhancement             |      Status:  new
 Priority:  normal                  |   Milestone:  Awaiting Review
Component:  Login and Registration  |     Version:  4.7.1
 Severity:  normal                  |  Resolution:
 Keywords:                          |     Focuses:  ui

Comment (by tinodidriksen):

 The password reset form definitely needs an overhaul. We also have several
 users be completely unable to use the form, eventually requiring manual

 * The pre-filled password is assumed to be already set, so people just
 copy it and try to log in with it directly. This could be alleviated by
 renaming the "Reset Password" button to simply "Set Password", and making
 the page block navigating away from it without hitting the button.

 * The pre-filled password box doesn't look or feel like an editable
 textbox, so users don't know how to change what is in it. Thus the hint of
 "Enter your new password below" is useless, as there seemingly is nowhere
 to enter it.

 * Users click the "Reset Password" button without noting the suggested
 password, because they didn't have any active role in filling in that box.
 I suggest leaving the box empty with a "Generate Password" button next to
 it that fills it on demand. Also, put input focus in the box on page load.

Ticket URL: <https://core.trac.wordpress.org/ticket/39638#comment:10>
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