[wp-trac] [WordPress Trac] #39801: Not receiving password reset email messages for my WP.org sites

[WordPress Trac]

#39801: Not receiving password reset email messages for my WP.org sites
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 Reporter:  wolflegal               |       Owner:
     Type:  defect (bug)            |      Status:  closed
 Priority:  normal                  |   Milestone:
Component:  Login and Registration  |     Version:  4.7.2
 Severity:  normal                  |  Resolution:  invalid
 Keywords:                          |     Focuses:  administration
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Comment (by wolflegal):

 Oh, would you guys please stop being arrogant, officious and self-
 superior. I didn't understand all of that, but I'm here now, and it may be
 a bug with 4.7.2, though I didn't technically supply the ticket properly,
 not knowing how it's done. So, why don't you just answer my question from
 my second-previous message (the first of the two), and we'll be done,
 okay?

 Also, I have had bad experiences with the forum where my messages are
 never answered and my very limited energy is wasted (I am highly
 physically disabled and don't have ANY energy to waste).

 In case you don't want to "read-back" in the messages, here is my last
 question, as follows:

 How do you know that it's "definitely" a problem on the hosting provider's
 side and not a WP bug, if the plugin didn't correct the problem or GoDaddy
 didn't just happen to correct the problem while I was working on the issue
 per your instructions (I have still received no reply from GoDaddy to
 inform me that the issue was corrected)?


 Replying to [comment:19 jnylen0]:
 > @wolflegal as previously stated, this forum is for specific issues with
 the core WordPress code, and fixing them via unit tests and patches.
 Support requests should instead go through the forums or IRC.
 >
 > Here is what would be needed in order for this to be a valid core.trac
 ticket:
 >
 > - Clear and specific steps to reproduce this issue, from a fresh
 installation of the latest version of WordPress.
 > - Proof that your site's email configuration is working as intended.
 >
 > Then, in order to get the problem fixed:
 >
 > - The specific location in the WordPress code where there is a bug.
 > - A failing automated test case for the specific bug.
 > - A patch attached to the ticket that does not break other WP sites or
 introduce other issues.
 >
 > Getting a WordPress site to send email in particular can be quite
 complicated, and depends greatly on the configuration of your hosting
 provider.  As such, this issue should start out as a support request in
 the forums or IRC, and core.trac is not the right place for this request
 until you have at least a few of the bulleted items above.
 >
 > I agree with @hardeepasrani on the most likely explanation for this
 issue: GoDaddy had a temporary problem with their email configuration,
 which they then fixed.

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Ticket URL: <https://core.trac.wordpress.org/ticket/39801#comment:21>
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