[wp-trac] [WordPress Trac] #36534: Media Upload Issue Since 4.5 Upgrade
WordPress Trac
noreply at wordpress.org
Tue Aug 22 21:51:42 UTC 2017
#36534: Media Upload Issue Since 4.5 Upgrade
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Reporter: unicornbacon | Owner: joemcgill
Type: defect (bug) | Status: reopened
Priority: normal | Milestone: Future Release
Component: Media | Version:
Severity: critical | Resolution:
Keywords: needs-testing needs-patch | Focuses:
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Comment (by mikeschroder):
Replying to [comment:120 RudiAhlers]:
> Can someone please tell me what the status is on this problem?
>
> As a shared hosting company, we can't go an fix client's Wordpress
installations the whole time due to a bug in Wordpress.
>
> One client said it's easier to use Joomla! than to try and fix this
issue the whole time.
>
> '''What worked for us?
> the .htaccess method'''
I missed this ticket update initially, so updating a bit late.
If you're a shared hosting company, and the `.htaccess` method fixed it,
this means that your Imagick/Imagemagick either has a bug in terms of the
versions used/compiled for the platform, or it isn't configured correctly.
The OpenMP/threading issue is not a WordPress bug, so I'd suggest fixing
it globally so that your WordPress customers don't have this problem
anymore.
One of the simplest solutions would be to use the same configuration that
fixed it in the `.htaccess` rule for the one customer on the rest of the
platform. I'd also suggest having your SysEng team take a look at Imagick
and Imagemagick on your platform to make sure it's compiled with equal
versions, and configured appropriately for your systems.
--
Ticket URL: <https://core.trac.wordpress.org/ticket/36534#comment:126>
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