[wp-trac] [WordPress Trac] #36057: Allow Users ask for support before leaving a 3 star or below review.

WordPress Trac noreply at wordpress.org
Thu Mar 3 02:40:33 UTC 2016


#36057: Allow Users ask for support before leaving a 3 star or below review.
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 Reporter:  slickremix       |      Owner:
     Type:  feature request  |     Status:  new
 Priority:  normal           |  Milestone:  Awaiting Review
Component:  Plugins          |    Version:  4.4.2
 Severity:  normal           |   Keywords:
  Focuses:                   |
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 We would like to request a feature to ask/show users a message (for
 plugins specifically) suggesting to get help before leaving a 3 star or
 below review. It could be there when page loads or appear when they click
 the 3 star or below. Etsy.com does this to help persuade users to ask for
 help. In their case it helps there shops not get bad reviews when shipping
 is taking to long (not a shops fault) or with issues.

 It seems as though the wordpress.org admins get tired of us requesting
 help on this. This would be a simple solution to a most plugin developers
 experience at some point in time.

 As plugin developers on .org We work hard to give good support and keep
 our plugin reputations' strong. This minute change to the Repository may
 help have a dramatic effect on how accurate the reviews for plugins are.

 Thanks,
 Justin & Spencer Labadie

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Ticket URL: <https://core.trac.wordpress.org/ticket/36057>
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