[wp-trac] [WordPress Trac] #39420: Unable to customise Theme - Non-existent changeset UUID

WordPress Trac noreply at wordpress.org
Fri Dec 30 05:43:27 UTC 2016

#39420: Unable to customise Theme - Non-existent changeset UUID
 Reporter:  lifeisbetter  |       Owner:
     Type:  defect (bug)  |      Status:  new
 Priority:  normal        |   Milestone:  Awaiting Review
Component:  General       |     Version:  4.7
 Severity:  critical      |  Resolution:
 Keywords:                |     Focuses:
Changes (by lifeisbetter):

 * severity:  normal => critical


 Hi Thanks for the response.

 I have raised this ticket after trying all possible scenarios like
 disabling all plugins etc. Now I have another issue concerning the
 database of this Wordpress install. It is making my server unavailable for
 all my resources. This is the response that my server team gave.

 Killed queries for the database(s):- kuhipfqx_wp910
 Also, the following error message regarding the database(s):-
 2016-12-27 17:27:16 +0000 [info] killed_thread_id:70571127
 user:kuhipfqx_wp910 host:localhost db:kuhipfqx_wp910 command:Sleep time:25
 2016-12-27 11:52:24 +0000 [info] killed_thread_id:3143495
 user:kuhipfqx_wp910 host:localhost db:kuhipfqx_wp910 command:Sleep time:23

 The MySQL queries for the above mentioned databases are getting killed by
 the server which is causing the intermittent issue with the site loading.
 Please note that, the long_query_time set for the MySQL service is 15
 seconds. Since it is a shared server, we can't alter this values for
 single domain. We have set this limit carefully to avoid any wastage/abuse
 of server resources and increasing the limit will result in degradation of
 server's performance.
 Hence, we strongly recommend to contact your developer and optimize the
 database queries and PHP scripts for the better performance of the site.

 Please help. It is even stopping my client's website hosted in the same
 shared server.


 Replying to [comment:1 dingo_bastard]:
 > Hi!
 > Did you try disabling all the plugins and seeing if the same thing
 happens? Also enable debugging and see if any error pops up
 > Plus I don't see how this is a core issue. I installed the same theme
 and didn't get that error. Change to Twenty Seventeen and see if the same
 thing will happen.
 > Lastly, try asking in the theme support forum

Ticket URL: <https://core.trac.wordpress.org/ticket/39420#comment:2>
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