[wp-trac] [WordPress Trac] #39403: Wordpress 4.7 Breaks the Customizer with Elegant Themes Extra theme
WordPress Trac
noreply at wordpress.org
Tue Dec 27 18:38:03 UTC 2016
#39403: Wordpress 4.7 Breaks the Customizer with Elegant Themes Extra theme
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Reporter: smithy468 | Owner:
Type: defect (bug) | Status: new
Priority: normal | Milestone: Awaiting Review
Component: Customize | Version: 4.7
Severity: normal | Resolution:
Keywords: | Focuses:
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Comment (by smithy468):
Replying to [comment:1 dingo_bastard]:
> This sounds like a theme issue. Did you test by switching to the default
Twenty Seventeen, and seeing if the customizer works. If not, then it's a
theme issue.
My support guy did tell me to switch back to my old theme, but when I did
so it broke the site. I'm not sure what he did in the back end, but he got
it working on the old theme first, then when I switched back to the new
theme, it was ok. I tried to ask for specifics on what he did, but the
only thing he said was that he upgraded to PHP 7, and downgraded the
Wordpress version. He may have done something else though.
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Ticket URL: <https://core.trac.wordpress.org/ticket/39403#comment:4>
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