[wp-trac] [WordPress Trac] #36623: Generic Error Messages that Provide No Extra Information

WordPress Trac noreply at wordpress.org
Thu Apr 21 18:04:58 UTC 2016


#36623: Generic Error Messages that Provide No Extra Information
----------------------------+-----------------------------
 Reporter:  wzacharytaylor  |      Owner:
     Type:  defect (bug)    |     Status:  new
 Priority:  normal          |  Milestone:  Awaiting Review
Component:  General         |    Version:  4.5
 Severity:  normal          |   Keywords:
  Focuses:                  |
----------------------------+-----------------------------
 I'm getting a strange error message in WP:

 "We are very sorry, but there were error(s) found with the form you
 submitted. These errors appear below. We are sorry, but there appears to
 be a problem with the form you submitted. Please go back and fix these
 errors."

 But there are no errors listed. There are no errors at all, actually. I'm
 also getting this same message when I try to edit User profiles, like
 passwords on the WP backend. Again, no errors are present. But it won't
 save the new password/profile updates.

 I tried deactivating all of my other plugins to see if there was a
 conflict, but that did not change it.

 I've contacted the developer for WPJOBBOARD because that is the main
 plugin that I'm using, and have issues on the front end with job seekers
 and employers trying to contact each other. His response was:

 "it seems to be caused by the email field. That is when sending a POST
 request on your site where one of field names is "email" this error
 message is displayed."

 That's true, but it's also happening on WP backend when I try to make
 updates to User profiles, like password resets.

 I recently moved to VPS and purchased an SSL Certificate. Not sure if this
 is related to being on https now, or what. So, I submitted a ticket with
 my hosting company, too. Their response:

 "Unfortunately, we have not be able to resolve the issue for you regarding
 your WordPress site and the generic error message that provides no extra
 information.  I adjusted site permissions, adjusted the htaccess, wp-
 config.php and php.ini file, disabled plugins, changed themes, and
 verified the SSL was installed properly, yet the issue persists.  There
 are also no server-side generated error logs and as such there may be an
 issue with the core WordPress files.

 You will need to consult WordPress.org support directly for further
 assistance with this issue as it is outside the scope of support based on
 the type of issue you are experiencing."

 worshipcurrentstaffing.com
 WordPress 4.5 running Dynamik-Gen theme
 Genesis 2.2.7
 Installed Plugins:
 [WPJB] Map Filter Addon 1.0
 [WPJB] Random User Password 1.0
 [WPJB] Terms and Conditions 1.0
 Better Font Awesome 1.5.0
 Black Studio TinyMCE Widget 2.2.8
 Contact Form 7 4.4.1
 Dropbox Backup & Restore 1.4.6.1
 Dynamic Widgets 1.5.11
 Easy WP SMTP 1.2.3
 Email Log 1.8.2
 Genesis Simple Edits 2.1.4
 Hide My Site 1.6.3 (password for site access: secretpasscode)
 MailChimp Forms by MailMunch 2.1.4
 Tabs Responsive 1.5.4
 WP Edit 3.7
 WPJobBoard 4.40

 I'm completely freaking out because I'm planning to launch in 9 days.

 Thanks in advance for the help.

 Zach

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Ticket URL: <https://core.trac.wordpress.org/ticket/36623>
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