[wp-trac] [WordPress Trac] #32500: Default comment form confusing for non technical people

WordPress Trac noreply at wordpress.org
Tue May 26 18:53:30 UTC 2015


#32500: Default comment form confusing for non technical people
-------------------------+-----------------------------
 Reporter:  atimmer      |      Owner:
     Type:  enhancement  |     Status:  new
 Priority:  normal       |  Milestone:  Awaiting Review
Component:  Comments     |    Version:  4.2.2
 Severity:  normal       |   Keywords:
  Focuses:  ui           |
-------------------------+-----------------------------
 Recently I set up a wordpress.com site for a starting local entrepreneur
 and they were very happy to have setup their website. After that they
 shared their achievement on Facebook and then I got the same remark from
 two different people:
 > What are these weird codes at the bottom of the website. Is there an
 error?

 After looking at the website I realized they were talking about the HTML
 tags under the comment form:
 [[Image(https://www.dropbox.com/s/wt3mc0etpzdi9t7/Confusing.png?dl=1)]]

 This text is very confusing for non-technical users and it doesn't leave a
 good first impression about the website.

 We could remove this line and add wysiwyg to the comment form or we could
 add a line along the lines of "You can add special formatting using
 HTML(linked to some explanation)".

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Ticket URL: <https://core.trac.wordpress.org/ticket/32500>
WordPress Trac <https://core.trac.wordpress.org/>
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