[wp-trac] [WordPress Trac] #27196: More informative message when plugin installs fail (patch attached)
WordPress Trac
noreply at wordpress.org
Mon Feb 24 12:45:31 UTC 2014
#27196: More informative message when plugin installs fail (patch attached)
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Reporter: DavidAnderson | Owner:
Type: enhancement | Status: new
Priority: normal | Milestone: Awaiting Review
Component: Upgrade/Install | Version: trunk
Severity: normal | Keywords:
Focuses: |
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I am an author for a very popular plugin. About once a week, I get a
support request from someone who tried to update their plugin via
installing a new version in the WP dashboard, *without de-installing the
existing version first*.
I wonder how many man hours in the WordPress world are lost to telling
people "you need to de-install the existing version of the plugin first"!
Too many for my liking.
The existing message, "Destination folder already exists. /home/mywebsite
/wp-content/plugins/my-plugin/" is not clear enough for many non-expert
users to deduce the cause. Non-expert users don't know the structure of
the WordPress filesystem, and won't realise that this simply means "you've
already got that plugin, and we don't allow this." And crucially, neither
does it indicate to the non-expert user *how to solve the problem*.
The attached patch makes the cause and the solution clearer, and hopefully
should help a lot of plugin authors to spend more time coding and less
explaining WP's internals! :-)
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Ticket URL: <https://core.trac.wordpress.org/ticket/27196>
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