[wp-trac] [WordPress Trac] #24536: Three new statuses for WordPress.org support threads, eg. "awaiting user's verification for resolution"

[WordPress Trac]

#24536: Three new statuses for WordPress.org support threads, eg. "awaiting user's
verification for resolution"
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 Reporter:  Daedalon            |      Owner:
     Type:  enhancement         |     Status:  new
 Priority:  normal              |  Milestone:  Awaiting Review
Component:  WordPress.org site  |    Version:
 Severity:  normal              |   Keywords:
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 WordPress.org support threads are currently often left by users in "not
 resolved" state even when commenting that the issue is fixed. "[ ] Mark
 this thread as resolved" below the comment box is not noticeable enough.

 A new status should be added: "awaiting user's verification for
 resolution". This would be set by plugin support team members when they're
 providing user with an answer that is expected to solve the issue.

 The comment box would then require the original poster to either accept or
 reject the resolution. The submission button would not be clickable before
 either one is selected.

 The email notification that the original poster receives would also
 contain a request for action with links to either accept or reject the
 resolution. These would lead to the comment form that has the appropriate
 option selected.

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Ticket URL: <http://core.trac.wordpress.org/ticket/24536>
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