[wp-trac] [WordPress Trac] #20605: Be more friendly when API requests fail

[WordPress Trac]

#20605: Be more friendly when API requests fail
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 Reporter:  nacin                    |       Owner:
     Type:  enhancement              |      Status:  new
 Priority:  high                     |   Milestone:  3.4
Component:  UI                       |     Version:
 Severity:  normal                   |  Resolution:
 Keywords:  needs-patch ux-feedback  |
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Comment (by nacin):

 Replying to [comment:1 markjaquith]:
 > So, "invalid response" => Temporary issue with WP.org and "HTTP fail" =>
 local problem, point to support forums?

 Yeah, pretty much. Invalid response means the HTTP request went through,
 but when unserialized, the data didn't come back as expected. Note that
 even a WP.org issue of 500, 404, etc. could cause this. Of course, if
 api.wordpress.org times out, then it is possible for the HTTP failure to
 occur.

 So, "Invalid response" => Issue with WP.org, but possibly a local problem,
 point to forums, "HTTP fail" => Local problem, but possibly an issue with
 WP.org, point to forums.

 Either way, the user is actually able to understand what went wrong, and
 they are pointed to the best forum (heh) to address it.

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Ticket URL: <http://core.trac.wordpress.org/ticket/20605#comment:4>
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