[wp-trac] [WordPress Trac] #16318: The reset password process could be clarified

WordPress Trac wp-trac at lists.automattic.com
Thu Jan 20 16:27:57 UTC 2011


#16318: The reset password process could be clarified
-------------------------+-----------------------------------
 Reporter:  paolal       |      Owner:  login, reset password
     Type:  enhancement  |     Status:  new
 Priority:  normal       |  Milestone:  Awaiting Review
Component:  General      |    Version:  3.1
 Severity:  normal       |   Keywords:
-------------------------+-----------------------------------
 I find the process of resetting a user password confusing, and sI guess I
 am not the only one.

 Here is why:

 The fist screen in this process is almost ok:

 [http://snapplr.com/mbtp]

 only the text on the button is confusing as users won’t “get a new
 password” but are going to input a new password (I guess this is an
 heritage of the past procedure).

 The second screen is where most users get lost:

 [http://snapplr.com/811w]

 I think that the login form should not be visible here as it gets the
 user’s focus, so they do not see the text above telling them to check
 their mailbox and do not know what to type here.

 I know that changes are planned in the reset password process, but these
 two relatively small changes could make the process a lot easier to follow
 for users.

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Ticket URL: <http://core.trac.wordpress.org/ticket/16318>
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