[wp-trac] [WordPress Trac] #11273: Comments: Edit button is not necessary with Quick Edit button

[WordPress Trac]

#11273: Comments: Edit button is not necessary with Quick Edit button
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 Reporter:  lloydbudd    |        Owner:         
     Type:  enhancement  |       Status:  closed 
 Priority:  normal       |    Milestone:         
Component:  Comments     |      Version:  2.9    
 Severity:  normal       |   Resolution:  wontfix
 Keywords:               |  
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Comment(by caesarsgrunt):

 Replying to [comment:26 jane]:
 > We are past feature freeze for 3.0, so anything that hasn't already been
 agreed upon by the lead developers as a task it too late for this version.
 Certainly, but the normal way of punting a ticket is to change it to the
 next version (or, slightly contentiously, to Future Release) rather than
 just close it as ''wontfix'' which means, believe it or not, that it has
 been decided not to fix it.

 > If two people have a differing opinion on what is more usable, the
 answer is to test it with real users. Not with one person's clients, but
 in regular usability testing with a broad range of users. Action links on
 admin screens were  a big part of the testing on 2.5, and the way we
 designed 2.7 (which is what this thread is about, the 2.7 action link
 design) was based purely on that testing. If you would like to suggest
 another round of testing, that would be fine, but saying your opinion of a
 usability "bug" is more valid than the formal testing we did is just as
 aggravating. You assume decisions I promote are based on my opinion, and
 sometimes that's the case, but more often (and in this case) it's based on
 testing.
 Sorry, I didn't know you had done specific testing regarding the issue of
 removing the Edit link, since you never mentioned this. perhaps you would
 post the results, or give us a link if they are already online?[[BR]]
 Nor had I realised that this action link design was a specific part of the
 design for 2.7; I had assumed it was just an artifact from the combination
 of the old edit system and the new Quick Edit system. Again, you didn't
 mention this when closing the ticket.[[BR]]
 Further, as anyone reading the ticket and comments can see, this is not
 merely my opinion against usability test results. This is the opinion of
 everyone else involved in the ticket except you, against what was
 presented as your opinion but you are now saying is based on UX testing.
 Either way, the opinions of a group of WP contributors should be
 considered and respected, even if it is eventually overruled by UX
 testing.

 > And in some cases, a decision may be made not based only on what
 functionality exists today, or through plugins, but based on where we
 think the functionality will be going. If people missed a discussion or
 background on a decision (no one is involved in every single discussion in
 IRC, wpdevel, forums, hackers, ui group, etc) and think a decision the
 lead team has made is bad, if the person would ask why a decision had been
 made before complaining about it and saying it is ill-considered, maybe we
 could avoid some of this contention.
 This is not a one-off issue, it's a widespread opinion that the core devs
 are heavy handed in closing tickets they don't personally agree
 with.[[BR]]
 If you consider this opinion unjustified it is up to you, the core devs,
 to fix it. Have you considered the fact that maybe it should be you, when
 you close a ticket, who should explain why "why a decision had been made"
 in order to avoid some of this contention?[[BR]]
 In this case, for example, you clearly presented the decision as a
 personal one. If that was not the case, you have unnecessarily created a
 bad impression of yourself as a core dev, which you could have avoided by
 behaving in a more professional manner by explaining that it was in fact a
 team decision based on UX testing (if this is really the case).[[BR]]
 It's no use blaming everyone else. Look at the root of the
 misunderstanding.

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Ticket URL: <http://core.trac.wordpress.org/ticket/11273#comment:27>
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