[wp-trac] [WordPress Trac] #15719: Connection Information dialog does not explain root problem
WordPress Trac
wp-trac at lists.automattic.com
Tue Dec 7 17:27:07 UTC 2010
#15719: Connection Information dialog does not explain root problem
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Reporter: novasource | Owner:
Type: defect (bug) | Status: new
Priority: normal | Milestone: Awaiting Review
Component: UI | Version: 3.0.2
Severity: normal | Keywords:
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On a brand new install of WordPress on a fresh Ubuntu 10.10 LAMP server,
after trying to update a plugin, I got the '''Connection Information'''
page that requested FTP information. ("To perform the requested action,
WordPress needs to access to your web server. Please enter your FTP
credentials to proceed. If you do not remember your credentials, you
should contact your web host.")
This message should have explained the root cause: my filesystem
permissions did not allow WordPress to write. I think this error message
is defective (a bug) because it doesn't explain the problem. Therefore,
admins are forced to go on a wild goose chase to find the root cause and
proposed an alternative (FTP) that I didn't even want to use.
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Ticket URL: <http://core.trac.wordpress.org/ticket/15719>
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