[wp-trac] [WordPress Trac] #10898: direct theme install error is not reported

WordPress Trac wp-trac at lists.automattic.com
Sat Oct 3 22:56:00 UTC 2009


#10898: direct theme install error is not reported
--------------------------+-------------------------------------------------
 Reporter:  foresto       |       Owner:                   
     Type:  defect (bug)  |      Status:  new              
 Priority:  normal        |   Milestone:  Unassigned       
Component:  General       |     Version:                   
 Severity:  normal        |    Keywords:  reporter-feedback
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Comment(by dd32):

 > In this case, the original failure turned out to be related to file
 ownership in the wp-admin directory. Regardless, the failure should yield
 a helpful error message so the sysadmin can fix it, not just pretend that
 nothing went wrong and move on to ftp as if that was the only way to
 install a theme

 The only way to "fix" that is to change the way the server is setup and to
 use suPHP/SuExec, The first port of call is to write directly to the files
 ''if it is safe to do so'', If the files are owned by a different user
 than the current process (group settings are ignored for other reasons)
 then this method cannot be used, And WordPress switches to using the FTP
 methods.

 > it kept giving me a "failed to connect to ftp server" message and
 prompting me for ftp credentials
 Then that means your FTP server was rejecting your login, It could be due
 to you selecting SSL when the server doesn't support SSL, or similar.. All
 WordPress knows is  your ftp server has said no. Can you check your server
 logs (If you've got access to them) to see why the server rejected your
 credentials? (Or if it even connected?)

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Ticket URL: <http://core.trac.wordpress.org/ticket/10898#comment:2>
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