[wp-meta] [Making WordPress.org] #8156: Notificaton system in Core Trac is completely broken

[Making WordPress.org]

#8156: Notificaton system in Core Trac is completely broken
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 Reporter:  SirLouen      |      Owner:  (none)
     Type:  defect (bug)  |     Status:  new
 Priority:  high          |  Milestone:
Component:  Trac          |   Keywords:
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 Notifications are being sent without control. No unsubscription options,
 no notifications for subscribed components on new tickets, as soon as you
 do any triaging action like changing a keyword, you are automatically
 subscribed, and you will be receiving updates in your email for every
 single change in such ticket… Some days I receive 20+ emails for tickets
 I'm not interested in.

 Basically, the notifications purpose has been defeated. At this point I'm
 receiving so many emails that I can't separate the wheat from the chaff.

 The only good thing is that when someone mentions you, the Slack bot sends
 you a private message, so at least I'm not missing anything personal.

 Basically the only option we have is filtering `wp-
 trac at lists.wordpress.org` or tagging those emails as spam 🥵

 Ideally, emails should be sent only in these scenarios.

 1. On reply => if you are subscribed to the ticket or if you have opened
 the ticket (and maybe if you are the ticket owner).

 [[Image(https://i.imgur.com/Siv9pyS.png)]]
 [[Image(https://i.imgur.com/z2orbMC.png)]]

 2. On a new ticket => if you are subscribed to that component
 specifically:

 [[Image(https://i.imgur.com/OUPvs29.png)]]

 According to these instructions in:
 https://make.wordpress.org/core/notifications/

 > How it works:
 > You’ll receive all comments to tickets matching your preferences. If a
 ticket’s milestone or component changes to one you are not subscribed to,
 you will receive that final notification but no further updates, **unless
 you have specifically starred** and are watching that ticket (view list of
 your favorites).
 > If a sub-component is added and you are already subscribed to its parent
 component, **you’ll automatically be subscribed to the new sub-
 component**.

 Please take a minute to review this because it's disturbing.

 Thanks 🙏

-- 
Ticket URL: <https://meta.trac.wordpress.org/ticket/8156>
Making WordPress.org <https://meta.trac.wordpress.org/>
Making WordPress.org